Account Verification (KYC) At Zodiac Casino
Zodiac Casino runs KYC checks to confirm who you are, where you live, and that the payment method used for deposits and withdrawals belongs to you. The casino requests verification before it processes certain withdrawals and when account activity triggers standard compliance checks.
- Identity (ID/Passport): A clear photo or scan of a valid passport or national ID card. The image must show your full name, date of birth, document number, issue/expiry dates, and a readable photo. Zodiac Casino rejects cropped images, blurred photos, and screenshots with missing corners.
- Address proof: A document dated within the last 90 days that shows your full name and current residential address. Accepted examples include a utility bill (electricity, gas, water), a bank statement, or an official government letter. The casino declines mobile screenshots that don’t show the issuer, date, and address on the same page.
- Payment method: Proof depends on how you paid. For a bank card, Zodiac Casino asks for a photo of the card showing your name and the last 4 digits; you cover the middle digits and the CVV. For a bank transfer, it accepts a statement or confirmation showing your name and IBAN/account number. For e-wallets, it accepts a profile page or statement showing your name, email/ID, and recent transactions linked to Zodiac Casino.
Zodiac Casino requests KYC when you submit your first withdrawal, when your withdrawal total reaches internal thresholds, when you change key account details (name, address, email, phone), or when deposits and payment patterns don’t match the account profile. It also triggers verification after repeated failed payment attempts or if multiple payment methods are used in a short period.
You upload documents in the verification area of your account. Zodiac Casino asks for colour images, full-page capture, and matching details across your profile, ID, and payment method. If the name on the payment method doesn’t match the account name, it blocks withdrawals until the discrepancy is resolved.
Review time runs from 15 minutes to 24 hours after upload when documents are clear and complete. If Zodiac Casino asks for a re-upload or extra pages (for example, the second page